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Terms of Service

Effective Date: March 10, 2026 | Last Updated: March 10, 2026

Please read these Terms of Service (“Terms”) carefully before using the Greenhouse.am website, mobile applications, IoT devices, AI greenhouse agent, marketplace, and all related services (collectively, the “Service”) operated by Greenhouse.am (“we,” “our,” or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Acceptance of Terms

By creating an account, connecting IoT devices, placing orders on the marketplace, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Greenhouse.am.

If you are using the Service on behalf of an organisation, farm, cooperative, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Service

Greenhouse.am is an integrated greenhouse management platform that provides the following capabilities:

  • Real-Time Monitoring: Live sensor dashboards displaying temperature, humidity, CO₂, soil moisture, and other environmental metrics across multiple greenhouse zones.
  • Automation Engine: Rule-based automation allowing you to trigger actions (irrigation, ventilation, heating, cooling) based on sensor conditions you define.
  • Remote Control: Ability to remotely start, stop, or adjust greenhouse equipment from the web or mobile application.
  • Resource Analytics: Detailed reports on water usage, substance applications, treatment history, energy consumption, and optimisation recommendations.
  • AI Greenhouse Agent: An AI-powered chatbot that analyses your greenhouse data and provides personalised, data-driven recommendations for improving yield and reducing waste.
  • Marketplace: An online marketplace where users can browse and purchase greenhouses of various sizes, IoT sensor kits and controllers, construction and installation services, and software solutions (cloud-hosted or on-premise).
  • Multilingual Support: Full interface available in Armenian (հայերեն), Russian (русский), and English.

3. User Accounts

3.1 Registration

To access most features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must immediately notify us of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Age Requirement

You must be at least 16 years of age to create an account and use the Service. By creating an account, you represent that you meet this age requirement.

3.4 Organisational Accounts

If you create an account for a farm, cooperative, or business, you may invite team members with different access levels. The account owner is responsible for managing permissions and for the actions of all users under that account.

4. Acceptable Use Policy

When using the Service, you agree NOT to:

  • Use the Service for any unlawful purpose or in violation of any applicable local, national, or international law
  • Attempt to gain unauthorised access to any part of the Service, other users’ accounts, or our infrastructure (servers, databases, IoT broker, networks)
  • Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of the Service, our proprietary algorithms, AI models, data pipelines, or automation engine
  • Scrape, crawl, or use automated means to extract data from the Service, including sensor data, marketplace listings, pricing information, or user profiles
  • Interfere with or disrupt the Service, including overloading servers, sending malicious payloads through IoT protocols (MQTT), or injecting false sensor data
  • Use the AI Greenhouse Agent or any Service output to build a competing product or service
  • Resell, redistribute, or sublicense access to the Service without our prior written consent
  • Upload or transmit any viruses, malware, or other harmful code through the platform or connected devices
  • Impersonate another person, farm, or organisation
  • Use the marketplace to sell counterfeit, unsafe, or prohibited products

5. Intellectual Property and Proprietary Rights

IMPORTANT NOTICE: The entire Greenhouse.am platform—including its business model, architecture, methodology, and approach—is protected intellectual property. Unauthorised reproduction, imitation, or use of any kind is strictly prohibited and will be pursued to the fullest extent of the law.

5.1 Our Intellectual Property

The Service and all of its components are the exclusive property of Greenhouse.am and its licensors. This includes, without limitation:

  • Software and Code: All source code, object code, software architecture, system design, API specifications, database schemas, data pipeline configurations, MQTT broker configurations, automation engine logic, and frontend/backend application code.
  • AI and Algorithms: All artificial intelligence models, machine learning algorithms, predictive analytics engines, recommendation systems, crop optimisation algorithms, and the AI Greenhouse Agent chatbot, including their training data, weights, parameters, and outputs.
  • Business Methodology: The integrated business model combining real-time greenhouse monitoring, sensor-driven automation, AI-powered advisory, resource analytics reporting, and an agricultural marketplace within a single platform. This unique combination and methodology constitutes proprietary trade secrets of Greenhouse.am.
  • Data Architecture: The dual-database architecture, sensor data ingestion pipeline, real-time data flow patterns, materialised view structures, data aggregation methods, and the overall technical approach to handling IoT agricultural data at scale.
  • Brand and Content: The Greenhouse.am name, logo, brand identity, website design, dashboard UI/UX design, marketing materials, documentation, educational content, and all visual and textual content.
  • IoT Integration Design: The sensor network architecture, device communication protocols, edge computing strategies, on-premise/cloud hybrid deployment model, and the plug-and-play device onboarding process.

5.2 Restrictions on Use

You expressly agree that you will NOT, and will not permit any third party to:

  • Copy, reproduce, duplicate, or clone the Service, or any part thereof, including the business concept, platform architecture, feature set, user interface, workflow design, or marketplace structure
  • Create a derivative work, competing product, or similar service based on the ideas, methodologies, technical approaches, or business model of Greenhouse.am
  • Use knowledge gained from using the Service to build, advise on, invest in, or consult for a competing greenhouse management, agricultural IoT, or farm marketplace platform
  • Extract, download, copy, or repurpose any proprietary algorithms, data models, dashboard designs, report templates, automation rule logic, or AI model outputs for use outside the Service
  • Disclose to any third party any proprietary or confidential information about the Service’s technical implementation, business strategy, pricing algorithms, or operational methods learned through your use of the platform
  • Photograph, screenshot, or record the Service’s internal dashboards, administrative interfaces, or unpublished features for the purpose of replication

5.3 Trade Secrets

You acknowledge that Greenhouse.am’s integrated approach—combining IoT sensor monitoring, condition-based automation, AI-driven crop advisory, comprehensive resource analytics, and an agricultural marketplace—constitutes valuable trade secrets and confidential business information. Any misappropriation of these trade secrets will be subject to legal action under Armenian law, international intellectual property treaties, and any other applicable jurisdiction.

5.4 Enforcement

In the event of any breach of this Section 5, Greenhouse.am reserves the right to:

  • Immediately terminate your account and access to the Service without notice or refund
  • Seek injunctive relief (including emergency and temporary restraining orders) in any court of competent jurisdiction
  • Pursue compensatory damages, lost profits, statutory damages, and legal fees
  • Report intellectual property theft to Armenian law enforcement and relevant international authorities
  • Pursue claims under the Armenian Civil Code, the Armenian Law on Copyright and Related Rights, and applicable international IP conventions

5.5 User-Generated Content

You retain ownership of content you create on the platform (e.g., marketplace listings, reviews, greenhouse names, custom automation rule descriptions). However, by posting content to the Service, you grant Greenhouse.am a non-exclusive, worldwide, royalty-free licence to display, distribute, and use that content as necessary to operate and promote the Service.

6. Marketplace Terms

6.1 Role of Greenhouse.am

The Greenhouse.am marketplace is a platform that connects buyers with sellers of greenhouses, IoT devices, construction services, and software solutions. Greenhouse.am acts as an intermediary and is not a party to the transactions between buyers and sellers, except where Greenhouse.am is the direct seller of its own products or services.

6.2 Seller Obligations

  • Provide accurate and truthful product/service descriptions, images, and pricing
  • Fulfil orders in a timely manner and in accordance with the specifications listed
  • Comply with all applicable Armenian laws regarding product safety, consumer protection, and commercial activity
  • Maintain appropriate licences and permits for construction or installation services

6.3 Buyer Protections

Greenhouse.am provides a dispute resolution process for marketplace transactions. Buyers may file a claim within 14 days of receiving a product or completing a service if the item is materially different from its listing or the service was not performed as described.

6.4 Fees and Commissions

Greenhouse.am may charge a commission on marketplace transactions. Current fee structures are disclosed on the marketplace seller dashboard and may be updated with 30 days’ notice to sellers.

6.5 Prohibited Marketplace Items

The following items and services are prohibited on the marketplace: illegal substances, counterfeit goods, hazardous materials not certified for agricultural use, stolen equipment, services by unlicensed contractors (where licences are required by law), and any item that violates these Terms or applicable law.

7. Subscriptions and Payments

7.1 Plans and Pricing

Greenhouse.am offers both free and paid subscription plans. Paid plans provide access to advanced features such as expanded sensor history, priority AI recommendations, advanced automation, and enhanced resource reporting. Pricing is published on our website and may be updated with 30 days’ notice.

7.2 Billing

Subscriptions are billed on a monthly or annual basis, as selected during sign-up. Payment is due at the beginning of each billing period. We accept payment methods as displayed during checkout.

7.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided for partial billing periods. For marketplace product purchases, refund policies are determined by individual sellers, subject to our buyer protection policies outlined in Section 6.3.

7.4 Free Tier

The free tier of the Service is provided as-is with limited features. We reserve the right to modify, limit, or discontinue the free tier at any time.

8. IoT Devices and Hardware

8.1 Device Compatibility

Greenhouse.am is designed to work with compatible IoT sensor kits and gateway devices (e.g., ESP32-based controllers) available through our marketplace or approved third-party suppliers. We do not guarantee compatibility with non-certified devices.

8.2 Installation and Maintenance

You are responsible for the proper installation, maintenance, and physical security of IoT devices in your greenhouse. Greenhouse.am provides installation guides and may offer professional installation services through the marketplace. Sensor readings are only as accurate as the hardware and its placement.

8.3 Firmware Updates

We may release firmware updates for supported devices. By using the Service, you consent to receiving automatic over-the-air (OTA) firmware updates designed to improve security, reliability, and functionality. You may opt out of automatic updates through your device settings, but doing so may affect Service performance.

8.4 Automation Responsibility

Automation rules you create (e.g., “start irrigation when soil moisture drops below 42%”) execute automatically based on sensor data. You are responsible for configuring automation rules correctly and for the consequences of automated actions on your greenhouse, crops, and equipment. Greenhouse.am is not liable for crop damage, equipment failure, or resource waste resulting from misconfigured automation rules.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

Specifically, Greenhouse.am does not warrant that:

  • The Service will be uninterrupted, error-free, or available at all times
  • Sensor data will be 100% accurate or free from hardware-related errors
  • AI recommendations will guarantee improved yields, reduced costs, or specific agricultural outcomes
  • Marketplace products and services will meet your expectations (Greenhouse.am facilitates transactions but does not guarantee third-party products)
  • The Service will be compatible with all internet-connected devices, browsers, or operating systems

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREENHOUSE.AM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

  • Crop loss, plant damage, or reduced yields resulting from sensor malfunctions, automation errors, or reliance on AI recommendations
  • Equipment damage or failure caused by automation rule execution
  • Financial losses from marketplace transactions between third parties
  • Loss of data due to system failures, cyberattacks, or service interruptions
  • Loss of profits or business opportunities

Our total liability for any claim arising from the Service shall not exceed the amount you paid to Greenhouse.am in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Greenhouse.am, its founders, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you post on the marketplace or through the Service
  • Your failure to properly install, maintain, or configure IoT devices or automation rules

12. Termination

12.1 By You

You may terminate your account at any time by contacting us at support@greenhouse.am or through your account settings. Upon termination, you may request an export of your data in accordance with our Privacy Policy.

12.2 By Us

We may suspend or terminate your account immediately and without prior notice if you violate these Terms, particularly (but not limited to) breaches of the Intellectual Property provisions in Section 5 or the Acceptable Use Policy in Section 4.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data for the periods specified in our Privacy Policy and delete it thereafter, unless retention is required by law. Any outstanding marketplace obligations (pending orders, payments) must be fulfilled. The provisions of Sections 5 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 14 (Governing Law) survive termination.

13. Confidentiality and Non-Compete

13.1 Confidential Information

In the course of using the Service, you may gain access to confidential information, including but not limited to: technical documentation, system architecture details, API design patterns, pricing strategies, business plans, partner agreements, and proprietary methodologies. You agree to keep all such information strictly confidential and not to disclose it to any third party.

13.2 Non-Compete Acknowledgement

You acknowledge that the integrated approach of Greenhouse.am—combining IoT monitoring, automation, AI advisory, resource analytics, and an agricultural marketplace—is a unique and proprietary business proposition. You agree not to use information, insights, or knowledge gained from your use of the Service to directly or indirectly create, develop, fund, advise, or operate a substantially similar competing platform for a period of two (2) years following the termination of your account.

13.3 Scope

This non-compete provision applies to individuals and entities who had access to confidential technical or business information through partnerships, beta testing, enterprise accounts, API integrations, or any other privileged access arrangement with Greenhouse.am. Standard end-users using the platform solely for greenhouse management are not subject to this non-compete clause, but remain bound by all other intellectual property restrictions in Section 5.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Armenia, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising from these Terms or the Service shall first be resolved through good-faith negotiation between the parties for a period of thirty (30) days. If negotiation fails, the dispute shall be submitted to the courts of the Republic of Armenia, with the courts in Yerevan having exclusive jurisdiction.

14.3 International Users

If you access the Service from outside Armenia, you are responsible for compliance with your local laws. Nothing in these Terms limits any consumer protection rights that cannot be waived under your local jurisdiction.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 30 days’ notice through the Service, email, or our website before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and may request account deletion.

16. General Provisions

  • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Greenhouse.am regarding the Service and supersede all prior agreements.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. Greenhouse.am may assign its rights and obligations without restriction.
  • Force Majeure: Greenhouse.am shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, power outages, internet disruptions, government actions, or pandemics.
  • Language: These Terms are available in Armenian, Russian, and English. In case of any discrepancy between translations, the English version shall prevail.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Company: Greenhouse.am

Email: legal@greenhouse.am

Support: support@greenhouse.am

Website: https://greenhouse.am

Address: Yerevan, Republic of Armenia

© 2026 Greenhouse.am — All Rights Reserved

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Smart greenhouse management platform built for Armenian agriculture.

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